Privacy Policy

1. Introduction

Windows Repair Land LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us regarding our services.

2. Company Information

Windows Repair Land LTD
Website: https://www.windowsrepairland.co.uk
Email: info@windowsrepairland.co.uk
Phone: 07446 948116 / 02038594588

3. Information We Collect

We may collect:

Name
Email address
Telephone number
Property address
Information regarding repair or installation requirements
IP address
Browser information
Website usage data through cookies

4. How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations
Schedule appointments
Deliver services
Improve our website and customer experience
Meet legal obligations
Prevent fraud and misuse

5. Legal Basis for Processing

We process your personal data under one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

6. Data Sharing

We do not sell your personal data.

We may share information with:

Service providers and contractors
Website hosting providers
Analytics providers
Legal or regulatory authorities when required by law

7. Data Retention

We retain personal information only for as long as necessary to:

Deliver our services
Comply with legal obligations
Resolve disputes
Maintain business records

8. Cookies

Our website uses cookies to:

Improve functionality
Analyse website traffic
Enhance user experience

You may disable cookies through your browser settings.

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability

To exercise these rights, contact us using the details above.

10. Security

We implement reasonable technical and organisational measures to protect personal data against unauthorized access, disclosure, or loss.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

13. Contact

For privacy-related enquiries:

Email: info@windowsrepairland.co.uk